Online Care

Online Care is a pioneering mobile application designed to provide on-demand healthcare services to individuals in Hawaii, whether permanent residents or visitors. Users gain immediate access to Hawaii-licensed health care professionals, including physicians and specialists, for real-time consultations anytime, anywhere across the state.

The primary function of Online Care is to facilitate virtual medical visits, offering a seamless, secure, and cost-effective alternative to traditional in-person appointments. Health care providers are available around the clock, every day of the year, to address a variety of health concerns. Whether it's for diabetes, hypertension, bladder issues, contagious illnesses like the cold and flu, skin conditions, pain management, mental health support, or assistance with smoking cessation or medication management, patients can easily consult with professionals on these matters.

The intuitive interface allows patients to choose their visit type and connect with an appropriate provider swiftly. These professionals are well-equipped to diagnose symptoms, recommend follow-up care, and prescribe medications if necessary. The platform has been enhanced to simplify the user experience with a straightforward login process, enabling quick access to healthcare services with the same credentials across multiple devices.

For those downloading this virtual health care solution, the set-up process is user-friendly: simply sign up using your HMSA membership details and create a password. If any login issues arise, such as forgotten credentials, helpful instructions are provided to recover your password or email address.

The game supports Android systems starting from KitKat v4.4.0 and requires a forward-facing camera. However, it is critical to remember that telehealth solutions are not substitutes for emergency services, and users experiencing urgent medical issues should call 911 immediately.